FAQ

WAYMKER Return & Exchange Policy

At WAYMKER, every product is crafted with purpose and care. We want you to receive your order in excellence and confidence. If something isn’t right, we’ll make it right — because our mission is not just to create, but to serve with integrity.

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Returns

We accept returns within 30 days of delivery for most items in new, unworn, and unwashed condition with original tags attached.

• Items must be free of stains, deodorant marks, or damage.

• Proof of purchase (order number or receipt) is required.

• Returns will be refunded to the original payment method once approved.

Note:

• Final sale items (limited drops, collaborations, or discounted products) are non-refundable.

• Shipping costs are non-refundable unless the return is due to an error on our end.

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Exchanges

We gladly offer exchanges for the same item in a different size or color (if available).

• To initiate an exchange, contact us at support@waymker.com with your order number and request.

• Once your exchange is approved, we’ll email you a prepaid return label.

• When your original item is received and inspected, your replacement will be shipped.

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Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please reach out within 7 days of delivery.

We’ll replace or refund it immediately and cover all associated shipping costs — no questions asked.

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How to Start a Return or Exchange

1. Email support@waymker.com with your name, order number, and reason for the return/exchange.

2. You’ll receive a response within 2–3 business days with instructions.

3. Send the item back using the provided return label.

4. Refunds or exchanges will be processed within 5–10 business days after your item is received.

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International Orders

At this time, international customers are responsible for return shipping costs. WAYMKER is not liable for customs fees, duties, or lost packages during international returns.

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Heart Behind It

WAYMKER was founded on faith, honesty, and service. We believe in handling every situation with grace and excellence — treating every customer as family.

If something isn’t right, we’ll walk with you until it is.